Customer Support

Silly question? No problem. Confused about a bonus? We can help.

Top Bet customer service is trained to make your gaming experience as carefree as possible. We're committed to resolving all support needs in a timely and professional manner. Give us a call or send a quick email and our friendly team will have you ready to enjoy everything Top Bet has to offer.

General

• How do I get started?
• How do deposit bonuses work?
• What is Free Money?
• How do the rollover requirements work?
• How old do I need to be to play?
• Is online gambling legal?
• Is your company licensed to operate gambling software?
• Are my winnings subject to taxes?
• Who should I contact if I have questions or problems?
• How do I bookmark the Top Bet website?
• Top Bet Mobile FAQ

Sportsbook

• The Basics
• Moneyline Wagers
• Point Spread Wagers
• Over/Under Wagers
• Buying Points
• Parlays
• Progressive Parlays
• Teasers
• If Wagers (Win and Action)
• Reverse Wagers (Win and Action)
• Asian Handicapping - Soccer
• Futures, Props and Special Wagers
• Wager Limits
• Sports Specific Terms and Conditions at TopBet
• What is the “retain selections” option on my bet ticket after I confirm my wager?
• Can wagers in the sportsbook be cancelled?

Casino

• Getting Started
• Comp Points
• Casino Tournaments FAQ

Technical Issues

• Why can’t I place a wager or access the site?
• How long does an idle page stay active until it auto-logs out?
• Can I use a Smartphone or Tablet on the site?

Account Security

• Can I use a friend or family member’s credit card to deposit in my account?
• What types of credit cards may I use?
• Why can’t I register a new account with my email address?
• How do I change my password?
• Can I share my account with another person or add a secondary user?
• What is the Credit Card Verification Agreement?
• What is my PIN? Why do I have to have one?

Top Bet Mobile

• What do I need to be able to use Top Bet Mobile?
• How do I access Top Bet Mobile?
• Bookmark the page for easy access
• How do I make a deposit?
• How do I place a single bet?
• How do I place a parlay bet?
• Where can I check my betting history?
• How do I play Casino games?
• What connection speed is recommended for Top Bet Mobile?