Support

How can I make a deposit?

We have many quick and simple ways to fund your account including Visa, Mastercard and Bitcoin. Simply visit the online cashier.

**Deposit options are temporarily unavailable until your Withdrawal Request has been processed.. To save time and avoid unnecessary deposit fees, players were given the option to cancel or modify the amount of their outstanding Withdrawal Request in order to instantly fund their account.

Are there any fees for depositing with a credit or debit card?

TopBet won’t charge you for funding your account. However, please be reminded that some banks might charge you of transaction fees. Please coordinate with your Bank to confirm this with them.

Why was my credit card deposit declined?

There are many reasons a deposit could be declined, often times your bank may not authorize international transactions. These three easy steps will help you fund your account without delay:

• Call the toll free 1800 number on the back of your credit card and choose the option to speak with an agent.
• Advise the agent to release the international purchase block on your account and ask if they can waive the block for future purchases.
• The purchase will not show up as TopBet purchase; so to avoid further blocks, do not mention your gaming account when speaking with credit card issuers or bank representatives.

Alternatively try any of our other quick and easy to use deposit methods in the cashier.

*Deposit options are temporarily unavailable until your Withdrawal Request has been processed.. To save time and avoid unnecessary deposit fees, players were given the option to cancel or modify the amount of their outstanding Withdrawal Request in order to instantly fund their account.

What do I say if the bank representative or credit card agent is asking what the purchase is for?

A: Keep it simple. Simply advise the agent that you are trying to make an international purchase online and ask that they release the block. There is no reason to say something more. The rep should only be concerned with you being the account holder and owner of the credit/debit card.

What is the minimum dollar amount I must have in my credit card balance to make a minimum purchase?

The minimum purchase at TopBet is $50.00 via credit card. Due to possible credit card fees and foreign exchange fees it is recommended that you hold a minimum of $60.00 in your credit card balance to make a $50.00 purchase. This means that a gift card for $50.00 may not be successful due to international fees or exchange differences.

Why was I charged more or less than the amount that was credited to my TopBet account?

Sometimes international purchases have currency exchange differences at the time of the transaction. Alternatively; transaction fees can be applied by your credit card issuer/bank for international purchases.

Can I use a credit card that does not belong to me to deposit in my account?

Customers are not permitted to use a card issued under a corporate account under a company name or even a company card under their name where they are not the principal account holder and person responsible for paying the bill. All deposits must be made with a personal credit card.

What will happen to the wagers and balance in my account if I use a card to fund my account that is not my own personal credit card or gift card?

If a customer can't verify their credit cards and/or are found to be using a card that is not their own personal credit card all winnings/wagers generated from the deposit in question will be considered invalid and the deposit will be refunded to the card in question.

How to Deposit Funds to your TopBet Account using Changelly

Here are a few steps on how to deposit funds to your TopBet account using Changelly:

1. Log in to your TopBet account and go to the cashier section.
2. Select the deposit option and enter the amount you want to deposit.
3. Choose "CRYPTOCURRENCY" as the deposit method and select "BITCOIN".
4. Click the "DEPOSIT" button.
5. Copy the wallet address provided on the next page.
6. Open https://changelly.com in a new browser tab or window.
7. Click on "BUY" and enter the amount in USD that you want to deposit into your TopBet account.
8. Make sure the currency is set to USD and click on "BUY BITCOIN".
9. Choose the payment method that offers VISA/MasterCard on the next page.
10. Paste the wallet address from TopBet and follow the steps to complete the transaction.
11. Wait for confirmation that your deposit was successful.

Can I use CASHAPP to fund my TopBet account?

We accept CashApp as one of our deposit options, which is preferred by many of our players due to its higher approval rate compared to directly using a credit card. If you don't have CashApp yet, it's easy to get started by following a few simple steps.

1. Download CashApp on your mobile phone from the App Store or Google Play Store.
2. Launch the CashApp and log in to your account using your phone number or email and password.
3. On the home screen of the CashApp, locate the "Balance" tab at the bottom of the screen and tap on it.
4. Tap the "Add Money" button on the "Balance" screen.
5. Enter the amount of money you want to add to your CashApp balance and tap the "Add" button.
6. Choose the payment method you want to use to add money to your CashApp balance. You can either link your debit card, credit card, or bank account to your CashApp account.
7. If you choose to link your debit or credit card, enter your card information, including your card number, expiration date, and CVV code.
8. If you choose to link your bank account, select your bank from the list of available banks and follow the instructions to link your account.
9. After adding the payment method, confirm the details of the transaction, including the amount and payment method.
10. Finally, tap the "Add Money" button to complete the transaction. Your CashApp balance should be updated with the amount you added, which you can then use to send money, pay bills, or make purchases.

I Already Have CashApp - How can I Deposit to TopBet?

If you already have a balance in your CashApp account, it's simple to buy a cryptocurrency and transfer it to your TopBet account. Here are 4 easy steps:

1. To purchase Bitcoin using CashApp, tap the Bitcoin tab on your CashApp home screen and select "BUY BTC". Choose the amount you want to purchase and enter a custom amount by tapping the "..." button. Confirm the transaction by entering your PIN and selecting "CONFIRM".
2. To send Bitcoin from CashApp to TopBet, tap the Bitcoin tab on your CashApp home screen and then tap the airplane button. Choose "SEND BITCOIN" and select either the QR code scanner or "SEND" to enter the external wallet address manually (the one you generated from TopBet).
3. Tap the wallet address to confirm, then tap "NEXT" and select a withdrawal speed. Select INSTANT.
4. Wait for the transfer to complete and for the funds to show up in your TopBet account.

Can I Track My Previous Deposits?

Absolutely! Topbet allow you to track your transaction history up to 90 days. Just follow these simple steps:

• Click Cashier Button on the upper right side of the screen
• Choose My Account on the left part of the page
• Several options will appear then choose Financial Statement.

If you have an outstanding withdrawal request, Deposit options are temporarily unavailable until your payout has been processed. In order to instantly fund your account, you can modify the amount or reverse your current withdrawal request