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Silly question? No problem. Confused about a bonus? We can help.
TopBet customer service is trained to make your gaming experience as carefree as possible. We're committed to resolving all support needs in a timely and professional manner. Give us a call or send a quick email and our friendly team will have you ready to enjoy everything TopBet has to offer.
TopBet Hotline: 1-888-998-9045
E-mail Customer Support: [email protected]
How to get started?
Setting up an account is easy. Once you open an account here, you can deposit money and start playing instantly in our casino or bet on your favorite sports! You can also play our games for free without creating an account by using “Practice Mode.”
How do Rollover/Playthrough requirements work?
When you are awarded Bonus Cash, you typically will need to complete a Playthrough requirement in order for that Bonus Cash balance to transfer over to your Real Cash balance
The Standard bonuses have a 15x Rollover Requirement attached to the bonus, rollover is calculated as a multiple of deposit + bonus Example: Deposit $100 and receives a $50 bonus and the rollover required is 15x, (15 x $150.00 = $2,250)
The Standard Free Cash, Free Chip/Bet have a 25x Rollover Requirement attached to the bonus, rollover is calculated as a multiple of deposit + bonus Example: Deposit $100 and receives a $50 bonus and the rollover required is 25x, (25 x $150.00 = $3,750)
For Any Promos used prior to February 15, 2022, Rollover requirements may vary, you can contact customer services if you have any inquiries.
Besides the regular rollover requirements, please be aware that each promotional bonuses come with their own unique set of terms and rollover multipliers. Please make sure that you are aware of the requirements associated with the promotion/s that you would like to redeem before placing any wager. Any decisions made by the company regarding promotional bonus codes, rollover amounts or types, and the usage of any promotional code or bonus are final and indisputable so if you have questions, we highly suggest contacting our customer service team first before placing your bets.
You may decide not to accept Bonus Cash awards when you make deposits via the cashier. Simply click the bonus toggle
** For Any Promos used prior to February 15, 2022, Rollover requirements may vary, you can contact customer services if you have any inquiries.
How old do I need to be to play?
You must be at least 18 years of age. In some jurisdiction, you might need to be older. You must abide by the applicable laws in your area. If you are not of legal age you can practice and participate in all games where real money is not involved.
Is online gambling legal?
Gambling online for real money is legal in most countries. However, some countries do not allow online gambling. You must abide by the applicable laws in your jurisdiction or area. In order to play for real money, you must first read and agree with our Terms and Conditions.
Is your company licensed to operate gambling software?
TopBet is legally licensed to operate by the government of Curacao.
Are my winnings subject to taxes?
It is the players responsibility to find out what the tax implications are in their jurisdiction. Every country has unique tax laws and it is up to you, the player, to pay taxes on your winnings as applicable.
How do I bookmark the TopBet website?
Bookmarks or favorites are a great way to save a list of your top websites in one easily accessible place. Using Chrome, Internet Explorer or Firefox? Just press Ctrl+D to create a bookmark for TopBet and get one-click access to your favorite sports and games. Safari users on a Mac can hit ⌘+D
and the Add to Home Screen.
and tap on Add to Home Screen.